Privacy Policy

This Privacy Policy governs the manner in which Sparsa Digital Pvt. Ltd. ("we," "us," or "our") collects, uses, maintains, and discloses information collected from users (each, a "User") of the services provided by Sparsa Digital Pvt. Ltd., including but not limited to our website, mobile applications, and any other products or services offered by us (collectively, the "Service").

Information We Collect

We may collect personal information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features, or resources we make available on our Service. Users may be asked for, as appropriate, name, email address, mailing address, phone number, and other relevant details. Users may, however, visit our Service anonymously. We will collect personal information from Users only if they voluntarily submit such information to us.

We collect location data such as information about your device’s location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.

How We Use Collected Information

Sparsa Digital Pvt. Ltd. may collect and use Users' personal information for the following purposes:

• To personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Service.
• To improve our Service: We continually strive to improve our website offerings based on the information and feedback we receive from you.
• To process transactions: We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
• To send periodic emails: The email address Users provide for order processing will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
• Location Information: We take permission to fetch and track your exact/precise location from your mobile device continuously even if our mobile application is running in the background unless you mark yourself inactive to take service in our mobile application or you change the settings in your mobile device. We fetch your location continuously while you are in service to enhance the experience for retailers/customers to whom you are going to deliver the goods or items. services. If you wish to change our access or permissions, you may do so in your device’s settings, but in that case, you will not be able to use our services.

Data Security

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Service.

Changes to This Privacy Policy

Sparsa Digital Pvt. Ltd. has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your Acceptance of These Terms

By using this Service, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Service. Your continued use of the Service following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting Us

If you have any questions about this Privacy Policy, the practices of this Service, or your dealings with this Service, please contact us at info@sparsatv.in.